About/Contact

 

White Hot Fire Mirrors is a one woman owned and operated specialty mirror shop started in 2017. Everything is done in house by me, from initial concept to drawing to safely packing the orders. When you order a piece from White Hot Fire, you are getting a unique piece handmade with love, every time. 

If you would like to contact me please send an email to whitehotfiremirrors@gmail.com or Click here 

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Frequently Asked Questions

Q. I love my mirror! I don't want the etching to come off! How do I clean my piece?

A. Fear not! All mirrors are permanently etched meaning the mirror itself is essentially 'scarred' so your design isn't going anywhere. I recommend using Windex or any other household glass cleaner and non abrasive rags/paper towels to clean your mirror. 

Q. How long will my piece take to arrive? 

A. Everything with the exception of hats is handmade in house by me so lead times vary but generally your piece(s) will ship within 2-3 weeks of purchase. I offer flat rate domestic shipping of $10 for orders over $35 and $5 for orders under $35. Shipping is through USPS and UPS and generally arrives within 2-4 days of post office drop off.  If you would like to order a rush piece, click here to add the rush option to your order for a small fee. 

Q. Do you ship internationally?

A. Yes! White Hot Fire ships internationally and at a flat rate of $20 for most items. Customer is responsible for any additional duties or customs associated with international shipping not covered by USPS or UPS.

Q. What is your return policy?

A. WHF has a no returns policy but you can contact me if you have a problem with your order. WHF is not liable for lost or stolen packages; if you need a signature confirmation added to your shipping, please email me before placing order. 

Q. How much do customs cost? 

A. Custom pricing varies depending on the size of the mirror, intricacy of the design, and shipping. Please email to learn more!